Follow the fun Rated 5 stars on
9319 1097
main menu

Terms and Conditions

Message re COVID-19

As of 18.3.20 all scheduled cooking classes are postponed as per government recommendation. This has been done to responsibly protect peoples health and wellbeing.

After 22 years in operation, we’re not going to give up easily. Our teeth are gritted and we’ll do what’s necessary to see this through so Matters of Taste can re-open it’s doors in the future.

As this global situation evolves, we’ll keep in touch with you as necessary and update whenever we have news to share.

We will be in contact with customers as and when scheduled and postponed class dates come and go. We’ll issue CREDIT NOTE VOUCHERS valid for 3 years via email, the day after each class.

As a family-run, small business it is our dearest wish that we can get through this uncertain period. With your help, understanding and patience Matters of Taste hopefully will be around for the long term to provide the community with our special style of cooking education.

Tracey Cotterell
Owner/Managing Director

Essential Information for Cooking Classes

Please understand some of our regular Terms may not apply from 18.3.20 forwards. There will be no fees charged during this time.

Classes have been postponed due to government direction. We kindly ask for your patience and understanding as we work through the coming weeks.

There is a stringent but fair policy in place for class transfers and credits. We are sorry if you are unable to attend your class for whatever reason, including illness or change of work commitments.

To TRANSFER or request a CREDIT at any time a $20.00 fee will be incurred.

Please read the following and call us on 9319 1097.

If less than 7 days notice from your class date you can

  1. Replace yourself with a friend OR
  2. Request us to re-advertise your place.
  • If sold  (no guarantee this will happen, but we’ll try our best for you) you’ll be issued with a 3 Month Credit Note or booked into a class of your choice.  This option is only available if the class you are transferring from is fully booked at time of request.
  • If not sold we will advise of available options.

If more than 7 days notice from your class date you can

  1. Transfer to a scheduled class of your choice OR
  2. Be issued with a 3 month Credit Note.

We have the right to cancel a class if attendance doesn’t meet our requirements. You will be offered an alternate class, 12 month Gift Voucher or a full refund.

From time to time in class we take photographs or short videos and may use them for marketing purposes. Please make it known to staff if you would prefer not to be involved. Many thanks.

All classes are BYO. You are responsible for serving your own alcohol. We do ask you to consume conservatively in class You know the drill….don’t drink and drive.

Read more about what to expect in class and FAQ’s…

Essential Information to Redeem Gift Vouchers

Vouchers are issued online with a 36 month validity (unless stated).
Gift Vouchers cannot be exchanged for cash.
Gift Vouchers that have expired cannot be redeemed.
Booking for a class needs to be completed whilst voucher is valid, but class can be attended after this date.

Note: If a Gift Voucher has been issued for a class credit, this has a 3 month validity.

Please ensure you have your voucher number recorded in a safe place as you’ll need it to reference during booking online. TREAT YOUR VOUCHERS AS YOU WOULD CASH.

To redeem a Gift Voucher please choose class/es from our schedule Use your unique Voucher Number to purchase class/es in the checkout process.

Read more…

Essential Information for Food Lovers Package of Six Classes

To start your culinary journey you can book your class/es from our schedule  Use the unique Voucher Number up to six times to purchase class/es in the checkout process.

Read more….

Thank you for reading our terms and conditions.

back to top

Corporate Classes

Are you looking for a fun and unique event to share with your team or clients? Think cooking school!

Culinary Tours

Enjoy beautiful food experiences and feed your passion for culinary knowledge. Step out of the ordinary.

Visit our Blog

Awesome articles written by our Matters of Taste Chefs on cooking techniques, free recipies and more!

Gift Vouchers

The perfect gift for lovers of cooking and food. Enjoy instant email delivery on purchase!

Meet the team

Tracey Cotterell

Tracey Cotterell
Tracey Cotterell


Tracey has been in the food industry since completing her Diploma in Hotel, Catering and Institutional Management in 1982 in the UK. She worked for an outside catering company in London, then joined her parents in rural West Sussex running

View Tracey’s full profile.

Tracey Cotterell

Tracey Cotterell


Favourite Meal: