As of 18.3.20 all scheduled cooking classes are postponed as per government recommendation. This has been done to responsibly protect peoples health and wellbeing.
After 22 years in operation, we’re not going to give up easily. Our teeth are gritted and we’ll do what’s necessary to see this through so Matters of Taste can re-open it’s doors in the future.
As this global situation evolves, we’ll keep in touch with you as necessary and update whenever we have news to share.
We will be in contact with customers as and when scheduled and postponed class dates come and go. We’ll issue CREDIT NOTE VOUCHERS valid for 3 years via email, the day after each class.
As a family-run, small business it is our dearest wish that we can get through this uncertain period. With your help, understanding and patience Matters of Taste hopefully will be around for the long term to provide the community with our special style of cooking education.
Please understand some of our regular Terms may not apply from 18.3.20 forwards. There will be no fees charged during this time.
Classes have been postponed due to government direction. We kindly ask for your patience and understanding as we work through the coming weeks.
There is a stringent but fair policy in place for class transfers and credits. We are sorry if you are unable to attend your class for whatever reason, including illness or change of work commitments.
To TRANSFER or request a CREDIT at any time a $20.00 fee will be incurred.
Please read the following and call us on 9319 1097.
If less than 7 days notice from your class date you can
If more than 7 days notice from your class date you can
We have the right to cancel a class if attendance doesn’t meet our requirements. You will be offered an alternate class, 12 month Gift Voucher or a full refund.
From time to time in class we take photographs or short videos and may use them for marketing purposes. Please make it known to staff if you would prefer not to be involved. Many thanks.
All classes are BYO. You are responsible for serving your own alcohol. We do ask you to consume conservatively in class You know the drill….don’t drink and drive.
Vouchers are issued online with a 36 month validity (unless stated).
Gift Vouchers cannot be exchanged for cash.
Gift Vouchers that have expired cannot be redeemed.
Booking for a class needs to be completed whilst voucher is valid, but class can be attended after this date.
Note: If a Gift Voucher has been issued for a class credit, this has a 3 month validity.
Please ensure you have your voucher number recorded in a safe place as you’ll need it to reference during booking online. TREAT YOUR VOUCHERS AS YOU WOULD CASH.
To redeem a Gift Voucher please choose class/es from our schedule Use your unique Voucher Number to purchase class/es in the checkout process.
To start your culinary journey you can book your class/es from our schedule Use the unique Voucher Number up to six times to purchase class/es in the checkout process.
Thank you for reading our terms and conditions.
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