There is a stringent but fair policy in place for class transfers and credits. We are sorry if you are unable to attend your class for whatever reason, including illness or change of work commitments.
To TRANSFER or request a CREDIT a $20.00 fee will be incurred. Please read the following and call us on 9319 1097.
If less than 7 days notice from your class date you can
If more than 7 days notice from your class date you can
We have the right to cancel a class if attendance doesn’t meet our requirements. You will be offered an alternate class, 12 month Gift Voucher or a full refund.
From time to time in class we take photographs or short videos and may use them for marketing purposes. Please make it known to staff if you would prefer not to be involved. Many thanks.
All classes are BYO. You are responsible for serving your own alcohol. We do ask you to consume conservatively in class You know the drill….don’t drink and drive.
Vouchers are issued online with a 36 month validity (unless stated).
Gift Vouchers cannot be exchanged for cash.
Gift Vouchers that have expired cannot be redeemed.
Booking for a class needs to be completed whilst voucher is valid, but class can be attended after this date.
Note: If a Gift Voucher has been issued for a class credit, this has a 3 month validity.
Please ensure you have your voucher number recorded in a safe place as you’ll need it to reference during booking online. TREAT YOUR VOUCHERS AS YOU WOULD CASH.
To redeem a Gift Voucher please choose class/es from our schedule Use your unique Voucher Number to purchase class/es in the checkout process.
To start your culinary journey you can book your class/es from our schedule Use the unique Voucher Number up to six times to purchase class/es in the checkout process.
Thank you for reading our terms and conditions.
Sign up to our really useful newsletter and receive free essential kitchen tip videos direct from our kitchen.