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Terms and Conditions

Essential Information for Cooking Classes

There is a stringent but fair policy in place for class transfers and credits. We are sorry if you are unable to attend your class for whatever reason, including illness or change of work commitments.

To transfer or request a credit a $20.00 fee will be incurred. Please read the following and call us on 9319 1097.

If less than 7 days notice from your class date you can

  1. Replace yourself with a friend OR
  2. Request us to re-advertise your place.
  • If sold you’ll incur a $20.00 transfer fee and be issued with a 3 Month Credit Note. There is no guarantee this will happen, but we’ll try our best for you. This option is only available if the class you are transferring from is fully booked at time of request.
  • If not sold and if there are spaces in the same class on the next scheduled date we will call you at the last minute.

If more than 7 days notice from your class date you can

  1. Transfer to a scheduled class of your choice OR
  2. Be issued with a 3 month Credit Note.

We have the right to cancel a class if attendance doesn’t meet our requirements. You will be offered an alternate class, 12 month Gift Voucher or a full refund.

From time to time in class we take photographs or short videos and may use them for marketing purposes. Please make it known to staff if you would prefer not to be involved. Many thanks.

All classes are BYO. You are responsible for serving your own alcohol. We do ask you to consume conservatively in class You know the drill….don’t drink and drive.

Read more about what to expect in class and FAQ’s…

Essential Information to Redeem Gift Vouchers

Vouchers are issued online with a 12 month validity (unless stated).
Gift Vouchers cannot be exchanged for cash.
Gift Vouchers that have expired cannot be redeemed.
Booking for a class needs to be completed whilst voucher is valid, but class can be attended after this date.

Note: If a Gift Voucher has been issued for a class credit, this has a 3 month validity.

Please ensure you have your voucher number recorded in a safe place as you’ll need it to reference during booking online. TREAT YOUR VOUCHERS AS YOU WOULD CASH.

To redeem a Gift Voucher please choose class/es from our schedule Use your unique Voucher Number to purchase class/es in the checkout process.

Read more…

Essential Information for Food Lovers Package of Six Classes

To start your culinary journey you can book your class/es from our schedule  Use the unique Voucher Number up to six times to purchase class/es in the checkout process.

Your Matters of Taste Apron will be presented to you in your first class.

Read more….

Thank you for reading our terms and conditions.


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Meet the team

Tracey Cotterell

Tracey Cotterell
FOUNDER, MANAGING DIRECTOR AND TEACHER
Tracey Cotterell

TECH DIP HOTEL CATERING AND INSTITUTIONAL MANAGEMENT

Tracey has been in the food industry since completing her Diploma in Hotel, Catering and Institutional Management in 1982 in the UK. She worked for an outside catering company in London, then joined her parents in rural West Sussex running

View Tracey’s full profile.

Tracey Cotterell

Tracey Cotterell

FOUNDER, MANAGING DIRECTOR AND TEACHER


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